eCommerce Payments Solutions Manager - Vice President
Company: Mortgage Ledger
Location: Palo Alto
Posted on: May 8, 2024
Job Description:
Be a leader in solutioning, collaborate closely with the Sales
teams to deliver tailor-made product solutions that meet clients'
needs. Leverage your problem-solving skills to thrive in a
fast-paced environment and drive customer-centric strategies. As a
Payments Solutions Manager in the Corporate & eCommerce Sales team,
you are an integral part of a team that defines and configures
complex solutions for key client relationships and prospect
opportunities in partnership with Sales. You are responsible for
acting as the voice of the customer by understanding their needs
and communicating feedback to the Product teams. -
- Job responsibilities
- Leads solutioning and strategic sales for new and prospective
Tech/Fintech clients. Drive the adoption of new and existing
product offerings and capabilities while defining and configuring
optimal solutions that address clients' needs and objectives
- Serves as a subject matter expert on a defined set of Payments
Solutions with a deep understanding of our clients' needs and
current Tech and Fintech industry trends
- Supports Sales in pricing, pipeline planning, account planning,
and upskilling the team on product knowledge by collaborating on
training and collateral materials
- Engages with client teams to better understand pain points and
refine solutions while regularly communicating critical client
feedback to Product teams to inform the strategic product
roadmap
- Identifying new business opportunities in rapidly evolving
market, partnering closely with internal stakeholders -in managing
all pipeline activities around this; ensure similar sales focus in
more traditional industries as they move into eCommerce/Tech
space
- Coordinate with Sales, Corporate Bankers and Investment Banking
Sales for proactive client engagement; develop and present client
relevant and thoughtful solution presentations aligned with
Technology, Media & Telecom growth strategy
- Engage with clients to better understand pain points and refine
solutions while regularly communicating critical client feedback to
Product teams to inform the strategic product roadmap
- Partner with sales & product management to create compelling
segment specific value propositions for solutioning and proposals
that will also drive marketing efforts
- Enable broader sales teams through sharing of best practices
and scaling up Technology, Media & Telecom knowledge -
- Represent product offering and value proposition in industry
events such as Money 20/20, AFP and JP Morgan organized events such
as Client advisory forums
- Coordinate with Solutions Heads from other regions to ensure
global client coverage focusing both on in-bound and out-bound
client opportunities Required qualifications, capabilities, and
skills
- 5+ years of experience or equivalent expertise in
problem-solving across multiple teams and a cluster of
products
- Extensive experience working in a sales cycle and engaging with
clients on a regular basis
- Experience modifying preconfigured solutions to meet complex
problems
- Demonstrated prior experience working in a highly matrixed and
complex organization -
- Deep knowledge of transaction banking, cross-border payments,
FX and Channels, merchant acquiring, and the evolving wholesale and
retail eCommerce payments space
- Executive-level presence necessary to lead discussions and
advise C-suite client leaders, understanding their most complex
operational and financial pain points and developing holistic
solutions to address these areas
- Ability to synthesize large amounts of complex information into
crisp recommendations; present and defend recommendations to a
variety of senior audiences
- Exceptional writing, verbal communication and client facing
skills
- Exceptional interpersonal skills and ability to forge strong
internal partnerships
- Able to work under direct portfolio growth targets, in a
competitive environmentPreferred Qualifications, Skills and
Capabilities -
- Experience supporting the commercialization of new
solutions
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Keywords: Mortgage Ledger, Newark , eCommerce Payments Solutions Manager - Vice President, Executive , Palo Alto, California
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