MAC Artist - Part Time - Macys Newpark - Newark, CA
Company: Estee Lauder
Location: Newark
Posted on: August 6, 2022
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Job Description:
The Artist is responsible for the superior service
ambassadorship expected from all employees. They uphold the
friendly, welcoming image of the brand and showcase products,
artistry and culture of the company to the customer. Their primary
responsibility is to achieve optimal performance and uphold the
expectation of the Joy Journey service model and the 5
Non-Negotiables of service behaviors. They are expected to deliver
sales expectations through customer service and co-creating with
the customer to provide personalized artistry/product solutions for
their needs. They are responsible for building their personal
business and clientele, inspiring loyalty to the brand for the
Customer and driving repeat business through sales and services.
Position Responsibilities Self-starter, able to work independently
and as part of a team and must have good time management skills
Excellent communication skills to be performed daily Greet
customers with name immediately upon customer's arrival, to begin
engaging and thoughtful connection Build trust and rapport with
customers through open-ended questions and authentic curiosity in
their needs, with effective verbal interaction and validation
Sample products as applicable to drive loyalty and repeat business
Ability to serve multiple customers at peak times, without
compromising their experience Ability to build a long-term
relationship with the customer ultimately leading to retention and
loyalty Leverage clienteling/Customer Relationship Management (CRM)
tools to capture customer profile and utilize client "book" every
day to connect with customers for outreach, replenishment and to
drive sales Own and achieve individual sales goals and contribute
to team sales goals Stay current on beauty industry trends and
competitive landscape (specifically via social media) to validate
customers' interests and purchases, better personalize
recommendations to their needs Qualifications High School or High
School Equivalency 0-1 years retail experience; Cosmetic experience
preferred Excellent customer service, communication, organizational
skills and time management skills Ability to assess customer needs
and make recommendations Job: Retail - StorePrimary Location:
US-CA-NewarkJob Type: StandardSchedule: Part-timeShift: VariableJob
Number: 227187We are an equal opportunity employer. Minorities,
women, veterans, and individuals with disabilities are encouraged
to apply. It is Company's policy not to discriminate against any
employee or applicant for employment on the basis of race, color,
creed, religion, national origin, ancestry, citizenship status,
age, sex or gender (including pregnancy, childbirth and related
medical conditions), gender identity or gender expression
(including transgender status), sexual orientation, marital status,
military service and veteran status, physical or mental disability,
protected medical condition as defined by applicable state or local
law, genetic information, or any other characteristic protected by
applicable federal, state, or local laws and ordinances. The
Company will endeavor to provide a reasonable accommodation
consistent with the law to otherwise qualified employees and
prospective employees with a disability and to employees and
prospective employees with needs related to their religious
observance or practices. Should you wish to apply for this position
or any other position with the Company and you believe you require
assistance to complete an application or participate in an
interview, please contact USApplicantAccommodations@Estee.com.
Keywords: Estee Lauder, Newark , MAC Artist - Part Time - Macys Newpark - Newark, CA, Advertising , Newark, California
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