Server Engineer

Company: SMART Modular Technologies, Inc.
Location: Newark
Posted on: August 2, 2022

Job Description:

Every day at SGH, we power growth and expand possibilities. We come from a broad collection of experiences and diverse backgrounds, but we're united by a drive to raise the bar for the impactful technologies we design and manufacture, our customers, and each other. With an open and inclusive culture, we help one another think creatively and look beyond - because when we're each at our best, we're even more powerful together.SummaryThe Server Engineer is self-reliant and is able to work autonomously, supported by management and technical colleagues, to ensure support services are delivered to a high standard within our established processes and procedures.The Server Engineer is responsible for the enterprise infrastructure function delivering the IT Support / Corporate Services, business objectives and implementation of delivering IT Services to meet business infrastructure and platform needs. The position creates and maintains an optimal, effective, managed, low-risk infrastructure, and ensures continuously improving provision of IT infrastructure to a business that has experienced significant growth and continues to grow. As a member of the IT infrastructure team, the incumbent will provide inputs to both strategic infrastructure vision and tactical service delivery. The role will be hands on and delivering the day-to-day delivery of 3rd line Cloud and On-prem Infrastructure BAU support over our estate of over 200 servers.Essential Duties and Responsibilities+ Provide Infrastructure services in all areas needed: storage, networking, load balancing, operating Systems, network security, directory services, server virtualization, system backup and restore, system and network monitoring.+ Standard system administration duties including server install, System/Application install and patch management, Windows problem determination and resolution, log analysis, etc.+ Create and maintain comprehensive documentation.+ Responsible for the creation, maintenance, testing, and execution of the Disaster Recovery Plan.+ Create, request, and present technical specifications and requirements for purchasing of new technology hardware and software via quote procedure.+ Participate in after-hours upgrades, and act as an escalation point as required.+ Provide problem management identification and root cause remediation.+ Manage own workloads to ensure optimum efficiency.+ Working closely & maintaining strong stakeholder management skills up to senior level.+ Management of the MS Azure, AAD, 365 SaaS environments.+ Knowledge of other cloud solutions such as AWS+ Liaising with core delivery teams across technology, change and business teams.+ Management of both test and production systems and environments.+ Troubleshoot system problems, diagnosing and solving hardware or software faults.+ Support & manage the implementation of new services from suppliers and internal teams.+ Prioritise and manage ticket management to ensure SLA's are adhered too.+ Work closely with the Information Security, Cyber and network teams to ensure Infrastructure remains secure and compliant.+ Test and evaluate new technology.+ Comply with the requirements, and act in accordance with, the Group Code of Conduct and Fitness and Propriety policies at all times.+ Ensure compliance with Company Policies, Values and guidelines and other relevant standards/ regulations at all times.+ Any other reasonable dutiesTechnical Skills: Essential Requirements+ Strong administration of Windows Servers including fail over clustering.+ Preferably Microsoft Azure certified (i.e.. AZ104 / AZ140)+ Preferably Microsoft 365 Enterprise Administrator certified (i.e.. MS100 / MS101 / MS203 / MS500 / sc900 )+ Strong Knowledge of Identity Management: Active Directory (multi domain & forest) / ADFS (SSO) / Azure AD Connect / Azure Active Directory / Multi-Factor Authentication and Group Policy Management+ Strong Knowledge of Core Windows server technologies (IIS, DHCP, DNS, PKI / NTFS )+ Strong Knowledge of Exchange, Office 365, messaging systems+ Strong Knowledge of Microsoft Intune+ Strong Knowledge of Microsoft SQL (T-SQL scripting / AOAG / backup & recovery / SSRS / Power BI)+ Strong Knowledge of SAN storage (Dell EMC / IBM)+ Strong Knowledge of Disaster Recovery, Backup and Replication (VEEAM / Azure site recovery / RPO / RTO etc.)+ Strong Knowledge of Linux+ Strong Scripting Languages and Automation skills (PowerShell)+ Strong Virtualisation (Vmware / Hyper-V)+ Strong knowledge of networking, TCP/IP, WAN, LAN+ Excellent communication and interpersonal skills + Strong written and verbal skills with the ability to present information to all audiences in an efficient and understandable manner.+ Strong analytical and problem-solving skills.+ Knowledge of service ITIL frameworks, in particular Incident and change management+ Understand service level and operational level agreementsExperience and Knowledge+ Have experience of Infrastructure Administration, including windows, Linux, web, database servers, storage and management of 3rd party providers+ Possess excellent working knowledge of Microsoft 365 / Azure and other cloud platform service+ Good experience of availability management and backup systems+ Demonstrable experience of application support and support processes+ Understanding of technology and technical architectures+ Excellent working knowledge of Microsoft Azure and other cloud platform service+ Excellent administration of Office 365+ Knowledge of and experience of manufacturing business+ Strong knowledge of IT security best practices, regulation and law, applying this knowledge from conception to delivery+ 10+ years of experience in the IT industry+ Strong organisational and planning skills+ Broad understanding of infrastructure technologies installation and design+ Results and customer focused+ Prioritisation skillWe are an Affirmative Action/Equal Opportunity Employer and strongly committed to all policies which will afford equal opportunity employment to all qualified persons without regard to age, national origin, race, ethnicity, creed, gender, disability, veteran status, or any other characteristic protected by law.Requisition ID: 2021-1613 External Company URL: https://www.smartm.com/index.asp Street: 39870 Eureka Drive Telecommute: Yes

Keywords: SMART Modular Technologies, Inc., Newark , Server Engineer, Engineering , Newark, California