Program Manager, Learning Management System (LMS) - $60-$67

Company: Russell Tobin
Location: Newark
Posted on: January 25, 2023

Job Description:

Our client is looking for a LMS Program Manager to join their team on-site in Newark, CA for a 1-year W2 contract.

Pay Rate: $60-$67 an hour

We are looking for an LMS Program Manager who will serve as the primary LMS Administrator to optimize and increase the adoption of the Online Learning Academy and other learning systems like LinkedIn Learning and CultureAmp. In this role, you will work closely with the Global Learning and Development teams to enable world class online learning experiences by defining automation rules, developing global standardization, unlocking new functionality, and troubleshooting user issues. In addition to your LMS Admin responsibilities, you will be responsible for managing, monitoring, and evaluating learning and development programs, processes and initiatives.

An ideal candidate for the L&D function is agile and intellectually curious, able to influence and provide thought leadership in their domain of expertise while effectively navigating ambiguity and driving business outcomes with a learner centric mindset. This role is for you if you're passionate about solving problems, enhancing learning & development engagement, leading with a client-first approach and joining a mission-oriented company.

The Role:

• Develop, build and maintain academy features related to LMS functionality, including but not limited to content integrations, LMS Org Hierarchy, creating events, curricula, evaluations, email notifications, custom reports, standard reports, certificates and uploading content.
• Act as the subject matter expert, providing best practice insight into LMS functionality to best support identified learning objectives
• Serve as liaison between users and internal/external support teams as required; escalate issues through the proper channels and work with escalation point person to achieve issue resolution
• Identify areas of opportunity and challenges that teams or learning initiatives are facing to determine relevant solutions for improved performance in the workplace at an individual, team and organization level
• Respond to ad hoc requests, which may include diagnosing and creating an action plan, researching internal and external benchmarking, and internal consulting on adult learning principles
• Develop standardized LMS operational processes and procedures, guidelines and documentation and ensures LMS governance model is being followed.
• Run LMS training sessions and monitors security permissions for learning administrators embedded in business functions
• Communicates all system and configuration changes through scheduled quarterly meetings with administrators and learning leaders
• Define success metrics and track usage of learning resources, and outline necessary actions to continue to promote continuous learning
• Ensure that training content is running properly at all times within the various learning platforms - without interruption, quality degradation, and without experiencing any avoidable technical issues that could diminish the overall user experience.
• Gather qualitative and quantitative feedback from users to improve learning experiences
  Requirements
  
  Qualifications 2+ years' experience configuring, maintaining, and administrating a Learning Management System (LMS); Familiarity with Schoox, or similar LMS preferred Technical capabilities- necessary to operate learning technologies and learning management systems, such as working with assets such as SCORM objects, audio files, video files, compression methods, and managing users and reports in the platform.
  
  Rate/Salary:
  
  
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      Job Overview
      
      
      • Location:
        Newark, CA
      • Practice Area:
        Human Resources

Keywords: Russell Tobin, Newark , Program Manager, Learning Management System (LMS) - $60-$67, Executive , Newark, California