H&M Retail Visual Merchandiser
Company: H&M
Location: Newark
Posted on: February 24, 2021
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Job Description:
Job DescriptionRole responsibilities include, but are not
limited to:SellingYou set the garment presentation on the Sales
Floor & Windows according to the Commercial Handbook. Together with
the Department Manager you determine additional commercial
opportunities in your store within the H&M brand guidelines.
You execute floor moves based on those joint discussions.Fashion
Knowledge* Ensure you are up to date with current fashion trends*
Share, inspire and educate the store team on seasonal trend
informationDirect Customer Service* Ensure you meet customer
expectations on direct service according to H&M standards.*
Support the store to achieve excellent customer service.Indirect
Customer Service* Follow up the H&M Visual Identity through
implementation of the Commercial Handbook and secure well-styled
GTL mannequins in windows and in store.* Create a clear red thread
from windows to A-area with wearable buying suggestions.* Ensure
high quality, commercial garment presentation with good garment
care every day together with store team* Provide good concept flow
by maintaining the concept layout, fixtures and navigation.* Launch
and maintain all sales campaigns and activities on time and
according to H&M standards.Drive Sales Targets* Identify
opportunities to increase customer satisfaction and sales with the
Department Manager and then you execute changes accordingly.*
Perform sales follow-up and initiate actions to reach sales
targets.TeamYou support the store team to enhance the customer and
working experience in store through coaching. Together with the
Store management team you ensure that all legal requirements and
H&M policies are fulfilled.Training and Development* Evaluate &
develop the visual and commercial skills of the store team* Coach &
develop Sales Advisors while executing floor moves together*
Organize, provide and carry out visual training for all colleagues
to support garment presentation in line with the Commercial
Handbook.* Seek VM potential for succession.Communication And Legal
Requirements* Ensure that all communication in the windows and on
the sales floor complies with local legislation.RoutinesOrganize
and plan your workload according to business needs and commercial
planner. Ensure safety, security and administration procedures are
always followed.Commercial Routines* Together with the Department
Manager, you follow up on Store KPIs & initiate actions to reach
store goals and budgets.* Adapt the store planning according to
store needs and budget from the Commercial plan.* Complete and take
action on the Best Brand portion of the Store Experience Tool
(S.E.T.) to maximize commercial opportunities.Visual Store
Operations Routines* Complete the sample picking as well as execute
the floor moves in a way that creates clear stories and wearable
buying suggestions* Complete all sales floor and window morning
routines daily before store is open* Handle Visual Merchandiser
material and visual scheme orders.* Control quantity and condition
of all incoming visual material.* Maintain and care for all display
and interior material with sustainability in mind.* Keep visual
room organized and safe.* Share information with team on Commercial
handbook seasonal changes & continue to evaluate throughout the
season.* Provide updates of all VM information material in the
store.* Ensure that the store always has enough Sale and Activity
material.* Paint the windows as necessary.Security* Promote
employee and customer safety* Resolve health & safety, legal and
security issues* Prevent lossQualificationsMinimum Qualifications:*
Associates degree in a Fashion industry specialty preferred* 2
years of retail visual merchandising experience* Ability to lift in
excess of 20 pounds* Ability to stand for long periods of time,
bend, stretch, engage in repetitive motions, push, pull and carry
items (mannequins, clothing, totes, torsos, etc.) for a short
distance* Ability to climb a ladder and use a step stoolAdditional
InformationJob Status: Nonexempt, Hourly (Part-Time or
Full-Time)EEOC Classification: SLSCompany DescriptionWorking at the
heart of fast-paced fashion business, in your store you create an
environment that inspires customers to explore their personal
style. You support and guide the store team to deliver the most
inspiring and exciting Customer Experience in line with the H&M
brand and values. You actively drive sales in the store and are
responsible to implement the Visual Identity to make us the No. 1
fashion destination. You meet the expectations of customers &
colleagues at all times, as well as following all H&M
procedures & standards. By acting in line with our values and being
a role model, you contribute to H&M's business success.
Keywords: H&M, Newark , H&M Retail Visual Merchandiser, Hospitality & Tourism , Newark, California
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