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Technical Program Manager, Enterprise Technology Services

Company: Risk Management Solutions
Location: Newark
Posted on: June 6, 2021

Job Description:

Key Accountabilities & Deliverables:

  • Be a champion of the ETS PMO internally and externally
  • Create, manage and roll-out processes, procedures and project plans to support the ETS business unit both internally and for external clients
  • Become well-versed with the RMS Cloud infrastructure and components and act as an advocate for the ETS PMO of which you will be a key member
  • Develop a deep understanding of stakeholder needs (internal & external), translating business needs into prioritized requirements and projects
  • Participate in cross-functional teams made up of people from ETS, SRE, software development, QA, product management, modelling, Customer Services, Sales
  • Moderate travel may be required
  • Weekly status and dashboard reporting to the ETS PMO and wider RMS
  • Responsible for establishing internal and client-facing project & portfolio governance
  • Providing project management to lead the planning, implementation and closure of ETS projects and initiatives to ensure their proper deployment
  • Prioritization of project portfolio and task lists
  • Ensure appropriate assignments of tasks to team members and manage individual workloads to meet commitments
  • Support Change Management activities as related to the project and internal infrastructure.
  • Ensure Project-specific contract obligations and deliverables are completed in accordance with the project schedule
  • Escalate issues to the PMO Lead / leadership and/or Steering Committee, as needed.
  • Document, monitor and track risks, issues, budget, schedule, and progress of project(s)


  • Prior experience of working within; Operations, Cloud, Software, IT a PMO, as a proactive team member
  • Proven experience of creating and rolling out repeatable plans, processes and procedures in an Operational environment
  • Project management Waterfall, Agile, Scrum projects
  • Tracking and measurement of status's against plans
  • Previous Customer/Client facing experience
  • Scrum Master and Agile experience
  • Strong facilitation skills
  • Jira task management system experience
  • MS Project
  • Knowledge of ITIL v3


  • Bachelor of Science is desirable
  • PMI/PMP certification preferred
  • Certified Scrum Master preferred

Business Skills :

  • Ability to manage multiple tasks simultaneously and adapting when priorities change
  • Excellent customer service skills with a professional demeanor
  • Pro-active self-starter who is comfortable working with cross-functional teams

About RMS

There's a 1% chance an earthquake will cause $50 billion of insured loss within the next 12 months and a 5% chance that a hurricane will cause $60 billion of insured losses next year. At RMS, we turn risks into real numbers. How? By building simulation models that allow insurers and investors to understand and manage their global risks--from hurricanes, quakes, and wildfires, to cyberattacks, terror attacks, and pandemics. Why? We want to build a more resilient world, and we're on a mission to help make every risk known.

Insurers, reinsurers, investors, financial institutions, governments, and NGOs trust RMS solutions to better understand and manage catastrophe risks. RMS was founded in 1989 by Stanford scientists who created our first model for California Earthquake. Today, RMS has some 1,300 employees across 13 offices in the US, London, Bermuda, Zurich, India, China, Japan, Singapore, and Australia, and over 1000 products and models now covering six continents.

RMS helped pioneer the natural catastrophe model market we now lead - and we continue to innovate. In May 2019, we announced RMS Risk Intelligence (RI), an open-standard platform for strategic risk management. Through this purpose-built platform, clients can tap into RMS HD models, rich data layers, intuitive applications and APIs that simply integrate into existing enterprise systems to support business decisions across underwriting, risk selection, mitigation, and portfolio management.

How we understand and manage risk affects everyone and our passion is nothing less than creating a more resilient world through a better understanding of catastrophic events. Join our team of leading scientists, developers, industry experts, and world-class professionals. Together, RMSers make a difference on a truly global scale.

Visit to learn more and follow us on LinkedIn and Twitter.

To all recruitment agencies: RMS does not accept unsolicited agency resumes and will not be responsible for the payment of placement fees related to unsolicited resumes submitted to open positions, job aliases, or to our employees.

California Consumer Privacy Act notice:

US Applicants: RMS is enrolled in E-Verify and will be participating in E-Verify in addition to using our Form I-9 process.

Keywords: Risk Management Solutions, Newark , Technical Program Manager, Enterprise Technology Services, Other , Newark, California

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