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Technical Program Manager, Sales Operations & Analytics

Company: Lucid Motors
Location: Newark
Posted on: June 8, 2021

Job Description:

Leading the future of luxury mobility

Lucid's mission is to inspire the adoption of sustainable energy by creating the most captivating luxury electric vehicles, centered around the human experience. Working at Lucid Motors means having a shared vision to power the future in revolutionary ways. Be part of a once-in-a-lifetime opportunity to transform the automotive industry.

We are seeking a Technical Program Manager to help manage the development of business systems, processes, and programs for the Lucid Sales organization. You will work closely with Sales leadership to understand the operational needs of the organization and translate those needs into development requests for internal resources. You will manage projects and be responsible for the outcomes to ensure efficient operations of the Sales team and the generation of accurate data for reporting and analytics. You will succeed by embracing continuous improvements as the Sales organization scales globally.

The Role:

  • Project manage systems development for Sales initiatives in areas such as pipeline management, Studio operations, compensation crediting, and vehicle reserving and ordering.
  • Project manage the development of data-generation processes that result in accurate data created for use in reporting, analytics, and insights needed for strategic decision-making.
  • Lead daily scrum calls with Analysts and Developers to ensure commitments are delivered on time.
  • Translate business needs into Jira tickets to request development resources from internal teams.
  • Establish strong partnerships with internal systems development teams and collaborate with them to prioritize Sales' needs.
  • Draw on your robust Salesforce experience to propose solutions, from configuration to customization.
  • Build readiness trackers to track program deliverables, milestones, action items, dependencies, risks and mitigation plans.
  • Participate in User Acceptance Testing (UAT) for new releases.
  • Independently drive workstreams including breaking down complex problems, creating workplans, driving cross-functional alignment and ultimately delivering recommendations and solutions for the Business.
  • Work closely with teams including, but not limited to: Sales, Delivery, Marketing, Service, Finance, Legal, Data Engineering.
  • Support business partners with ad-hoc initiatives.

Qualifications:

  • 5+ years of experience in a Business Operations or similar role advocating for business stakeholders in development projects.
  • BS/MS degree in Engineering, Mathematics, IT, or quantitative Business fields.
  • Technical background and experience participating in Salesforce development projects.
  • Strong knowledge of the Salesforce platform and how it can be configured and customized.
  • Experience in Business Process management, including proficiency in requirement gathering and documentation.
  • Passion and experience to continuously develop, improve, and maintain high standards.
  • Strong hands-on experience with project planning tools (Jira, Confluence, Lucidchart, Excel, PowerPoint).
  • Excellent communication and organizational skills with audiences at all levels.

Advantageous:

  • Relevant Salesforce Certifications showcasing an understanding of the platform.
  • Understanding of database management and systems architecture concepts.

Be part of something amazing

Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we're providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you.

At Lucid, we don't just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

To all recruitment agencies: Lucid Motors does not accept agency resumes. Please do not forward resumes to our careers alias or other Lucid Motors employees. Lucid Motors is not responsible for any fees related to unsolicited resumes.

Keywords: Lucid Motors, Newark , Technical Program Manager, Sales Operations & Analytics, Other , Newark, California

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