Credit Representative - Newark

Company: advanceautoparts
Location: Newark
Posted on: January 15, 2022

Job Description:

b"CAREER DESCRIPTION/n/n/n/nJob Description/n/n/n/nUnder direct supervision this position is responsible for the collections and resolution of the Company's open receivable balances./n/n * Collects open receivable balances while maintaining appropriate transaction/account notes./n * Resolves disputed and unapplied items on the customers/xe2/x80/x99 accounts./n * Works with internal and external customer to clear open accounts receivable balances./n * Makes recommendations for setting up customer payment plans, placing customer accounts on hold and accounts to be placed with 3rd party collections and bad debt./n * Maintains close communication with supervisor regarding customer issues and discrepancies./n * Provides assistance to peers. Works in a team supportive environment./n * Performs other collection related duties as required by management./n * Complies with all established policies and procedures./n * Refers questionable matters to supervisor./n * Reviews accounts on credit hold./n/n/xc2/xa0/n/nEssential Functions:/n/n * Interviews customers in person or by telephone to investigate complaints, verify accuracy of charges, or to correct errors in accounts./n * Contacts delinquent accounts to request payments./xc2/xa0 Records promises on account and schedules follow up./n * Evaluates and releases orders form Credit Hold screen./n * Presents information to credit manager when limit requested exceeds guidelines or reports are conflicting."

Keywords: advanceautoparts, Newark , Credit Representative - Newark, Other , Newark, California