Credit Administrator

Company: WORLDPAC
Location: Newark
Posted on: January 19, 2023

Job Description:

Job DescriptionSummary: The Credit Administrator provides administrative support to the Credit Department.Essential Duties include the following: Set up new accounts in AS-400 systemContact suppliers and banks for trade referencesProcess and post payments for daily, weekly and Net 10 credit cards transactions, On Account Cash, Check by phone, sales force tasks and mail orders.Provides customer support regarding invoices, statements, as well as answering basic account receivable questions.Receives inbound customer calls related to credit and accounts receivable.Contact accounts regarding; NSF, credit card declines, delinquent accounts, payments and payment arrangements as necessaryUpload and post bulk paymentsScanning and filingEvaluates and releases orders from Credit Hold screen.Works with customers to answer questions, resolve disputes, and research discrepanciesPreforms customer account maintenanceAssists Credit Representatives in account reconciliations and customer communicationsProcesses reoccurring automated payments and credit card paymentsAssists Credit Representatives with COD (charges on delivery) tracesAnswers telephone, screen and direct calls as neededLobby coverage as neededCollects, sorts, opens and distributes all incoming and inter-company mail.Presents information to credit manager when limit requested exceeds guidelines or reports are conflicting.Cross train in all areas of responsibility but will work in a team environment to accomplish all goals.Key Qualifications:Excellent communication skills.Excellent working relationship with the sales department.Ability to adapt to a changing environment.Excellent organizational skills.Excellent attendance and tardiness record.Ability to work well with co-workers and superiors.Ability to lift up to 65 pounds occasionally.A/S 400 experience and knowledge of PC/Windows XP, MS word and MS excel.Additional Necessary Qualifications:Strong customer relations, interpersonal, leadership and communication skills.Credit/collection or customer service experience.Reliable transportation required.

Keywords: WORLDPAC, Newark , Credit Administrator, Other , Newark, California