Credit Administrator

Company: WORLDPAC
Location: Newark
Posted on: March 10, 2023

Job Description:

Job DescriptionSummary: The Credit Administrator provides administrative support to the Credit Department.Essential Duties include the following:

• Set up new accounts in AS-400 system
• Contact suppliers and banks for trade references
• Process and post payments for daily, weekly and Net 10 credit cards transactions, On Account Cash, Check by phone, sales force tasks and mail orders.
• Provides customer support regarding invoices, statements, as well as answering basic account receivable questions.
• Receives inbound customer calls related to credit and accounts receivable.
• Contact accounts regarding; NSF, credit card declines, delinquent accounts, payments and payment arrangements as necessary
• Upload and post bulk payments
• Scanning and filing
• Evaluates and releases orders from Credit Hold screen.
• Works with customers to answer questions, resolve disputes, and research discrepancies
• Preforms customer account maintenance
• Assists Credit Representatives in account reconciliations and customer communications
• Processes reoccurring automated payments and credit card payments
• Assists Credit Representatives with COD (charges on delivery) traces
• Answers telephone, screen and direct calls as needed
• Lobby coverage as needed
• Collects, sorts, opens and distributes all incoming and inter-company mail.
• Presents information to credit manager when limit requested exceeds guidelines or reports are conflicting.
• Cross train in all areas of responsibility but will work in a team environment to accomplish all goals.Key Qualifications:
  • Excellent communication skills.
  • Excellent working relationship with the sales department.
  • Ability to adapt to a changing environment.
  • Excellent organizational skills.
  • Excellent attendance and tardiness record.
  • Ability to work well with co-workers and superiors.
  • Ability to lift up to 65 pounds occasionally.
  • A/S 400 experience and knowledge of PC/Windows XP, MS word and MS excel.Additional Necessary Qualifications:
    • Strong customer relations, interpersonal, leadership and communication skills.
    • Credit/collection or customer service experience.
    • Reliable transportation required.Compensation Range18.25 USD - 20.50 USDBenefits Information
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Keywords: WORLDPAC, Newark , Credit Administrator, Other , Newark, California