Credit Administrator
Company: WORLDPAC
Location: Newark
Posted on: March 10, 2023
Job Description:
Job DescriptionSummary: The Credit Administrator provides
administrative support to the Credit Department.Essential Duties
include the following:
- Set up new accounts in AS-400 system
- Contact suppliers and banks for trade references
- Process and post payments for daily, weekly and Net 10 credit
cards transactions, On Account Cash, Check by phone, sales force
tasks and mail orders.
- Provides customer support regarding invoices, statements, as
well as answering basic account receivable questions.
- Receives inbound customer calls related to credit and accounts
receivable.
- Contact accounts regarding; NSF, credit card declines,
delinquent accounts, payments and payment arrangements as
necessary
- Upload and post bulk payments
- Scanning and filing
- Evaluates and releases orders from Credit Hold screen.
- Works with customers to answer questions, resolve disputes, and
research discrepancies
- Preforms customer account maintenance
- Assists Credit Representatives in account reconciliations and
customer communications
- Processes reoccurring automated payments and credit card
payments
- Assists Credit Representatives with COD (charges on delivery)
traces
- Answers telephone, screen and direct calls as needed
- Lobby coverage as needed
- Collects, sorts, opens and distributes all incoming and
inter-company mail.
- Presents information to credit manager when limit requested
exceeds guidelines or reports are conflicting.
- Cross train in all areas of responsibility but will work in a
team environment to accomplish all goals.Key Qualifications:
- Excellent communication skills.
- Excellent working relationship with the sales department.
- Ability to adapt to a changing environment.
- Excellent organizational skills.
- Excellent attendance and tardiness record.
- Ability to work well with co-workers and superiors.
- Ability to lift up to 65 pounds occasionally.
- A/S 400 experience and knowledge of PC/Windows XP, MS word and
MS excel.Additional Necessary Qualifications:
- Strong customer relations, interpersonal, leadership and
communication skills.
- Credit/collection or customer service experience.
- Reliable transportation required.Compensation Range18.25 USD -
20.50 USDBenefits Information
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Keywords: WORLDPAC, Newark , Credit Administrator, Other , Newark, California
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