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Credit Administrator

Location: Newark
Posted on: March 17, 2023

Job Description:

Job DescriptionSummary: The Credit Administrator provides administrative support to the Credit Department.Essential Duties include the following:

  • Set up new accounts in AS-400 system
  • Contact suppliers and banks for trade references
  • Process and post payments for daily, weekly and Net 10 credit cards transactions, On Account Cash, Check by phone, sales force tasks and mail orders.
  • Provides customer support regarding invoices, statements, as well as answering basic account receivable questions.
  • Receives inbound customer calls related to credit and accounts receivable.
  • Contact accounts regarding; NSF, credit card declines, delinquent accounts, payments and payment arrangements as necessary
  • Upload and post bulk payments
  • Scanning and filing
  • Evaluates and releases orders from Credit Hold screen.
  • Works with customers to answer questions, resolve disputes, and research discrepancies
  • Preforms customer account maintenance
  • Assists Credit Representatives in account reconciliations and customer communications
  • Processes reoccurring automated payments and credit card payments
  • Assists Credit Representatives with COD (charges on delivery) traces
  • Answers telephone, screen and direct calls as needed
  • Lobby coverage as needed
  • Collects, sorts, opens and distributes all incoming and inter-company mail.
  • Presents information to credit manager when limit requested exceeds guidelines or reports are conflicting.
  • Cross train in all areas of responsibility but will work in a team environment to accomplish all goals.Key Qualifications:
    • Excellent communication skills.
    • Excellent working relationship with the sales department.
    • Ability to adapt to a changing environment.
    • Excellent organizational skills.
    • Excellent attendance and tardiness record.
    • Ability to work well with co-workers and superiors.
    • Ability to lift up to 65 pounds occasionally.
    • A/S 400 experience and knowledge of PC/Windows XP, MS word and MS excel.Additional Necessary Qualifications:
      • Strong customer relations, interpersonal, leadership and communication skills.
      • Credit/collection or customer service experience.
      • Reliable transportation required.Compensation Range18.25 USD - 20.50 USDBenefits Information

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Keywords: WORLDPAC, Newark , Credit Administrator, Other , Newark, California

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